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All Hancock County School District staff are requited to use 2-Step Verification to access hancockschools.net Google Workspace accounts and email.  The process to enroll is very simple and only take a minute or two to complete. Complete the process now to avoice being locked out of your email account.  This policy will help secure all staff email accounts from unwarranted access.  

Instructions

1. Prompt is displayed when logging into your Google account.  Click “Enroll” to proceed to the enrollment screen.  If you do not see this prompt, go to My Account to begin the enrollment process.
2. Go to My Account if the prompt did not pop up in step one. 
3. Click “Security” on the left hand navigation pane.
4. Find the section titled “Signing in to Google”.  Click “2-Step Verfiication”.
5. Protect your account with 2-Step Verification.  A dialog box explaining 2-Step Verification is show. Click “Get Started”.
6. Set up your phone.
   • Enter your cell phone number on the line under “What phone number do you want to use?”
   • Ensure that the “Text Message” radio button is clicked.
   • Your phone number will be used for verification purposes ONLY. Google will not use your phone in any other way. 
   • Click “Next”
7. Confirm that it works.
   • Enter the code that you received as a text message on the correct line. 
   • Click “Next”
8. It worked!  Turn on 2-Step Verification?
   • Click “Turn on”.

All Hancock County School District staff are required to use 2-Step Verification to access Central Access SAMs accounts. The process to enroll is very simple and only takes a minute or two to complete.  Complete this process now to avoid being locked out of your computer. This policy will help secure all staff SAMs accounts from unwarranted access. 

Instructions

1. Login to SAMs and you should get the prompt below, if you do not, then proceed to step 3
2. Click Enable. Once you click Enable, every time you login to a new device, you should see this prompt. Check your email and then enter the code and click "Remember Device". If you did not receive a code, please reach out to the Technology Department as your email that is in SAMs may be an old one if you had a name change.
3. THE STEPS BELOW ARE FOR ONLY PEOPLE THAT DID NOT ORIGINALLY GET THE PROMPT AS THEY SKIPPED IT IN THE PAST. Once you log into SAMs, click on the icon in the top right that is circled below:

      3A. Scroll down and click the box next to "Enable Two Step Verification" and click "Apply Settings" (Now you can go back to step 2).

Help Desk Login

Help Desk Tutorial

Reset Computer Password Link

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How to See Student Email Address

This link has instructions on how to sign into an iPad, sign out of an iPad, and download apps. 

How to Sign Out of a Chromebook

Help? We Are Having Issues?!?

• Don’t panic.  If you are having any kind of issues with the state test, please try rebooting the computer/chromebook first.

• If the student is in the middle of a state test, do not change computers.  If the student hasn’t started the test, and you are having a computer issue, please move the student to another computer.

• If you are having audio issues for a read aloud test, please notify us immediately.  First make sure the sound is not muted.

If all else fails, notify us and we will be there to assist ASAP.

Access DRC on a Chromebook

Access DRC on an iPad

Exit DRC on a Chromebook

Using Headphones/Mics on Chromebooks

Access DRC on a Windows Computer